Experience the best rides with Business Airport Rides

1. Booking and Reservations

Advance Notice:     We recommend booking at least 24 hours in advance to guarantee      availability. Last-minute requests are subject to vehicle availability and      may incur a surcharge.

Confirmation:     A reservation is considered pending until you receive a confirmation email      or SMS from [Business Name] containing a confirmation number.

Accuracy:     It is the client’s responsibility to review the confirmation for accuracy      regarding date, pick-up time, and flight numbers.

2. Cancellations and Changes

We understand that travel plans change. Our cancellation policy is designed to be fair to both our clients and our drivers.

Standard Cancellation: Cancellations made more than [24] hours prior      to the scheduled pick-up time are free of charge.

Late Cancellation:     Cancellations made less than [24] hours before the scheduled time      will be charged [50-100]% of the total fare.

No-Shows:     If the passenger is not at the designated pick-up location and has not      contacted the driver or dispatch within [30] minutes of the      scheduled time, it will be considered a "No-Show" and the full      fare will be charged.

3. Airport Pick-Up Procedures

-if your      flight is cancelled or you are bumped to a different flight,      you must notify us immediately.

Grace Period (Waiting Time):

Domestic Flights: We provide a complimentary 30-minute wait time       from the time the flight lands.

International Flights: We provide a complimentary 60-minute wait time       from the time the flight lands (to account for customs).

Overtime:      After the complimentary grace period, waiting time is billed at $15     per 15-minute increment.

Meeting Points:

Curbside:      The driver will wait in the cell phone lot. Please call/text when you       have your luggage, and the driver will pick you up at the curb.

4. Luggage and Lost Property

Liability:    Business Airport Rides is not responsible for damage to luggage or items left in      the vehicle. While we make every effort to return lost items, a delivery      fee may apply for returning items left behind.

5. Passenger Conduct & Cleaning Fees

No Smoking:     Smoking (including e-cigarettes/vapes) is strictly prohibited in all      vehicles.

Alcohol/Drugs:     Possession or consumption of illegal drugs is prohibited. 

Damage/Cleaning:     A specialized cleaning fee of $[250.00] (minimum) will be charged      for vomiting, spills, or significant damage caused to the interior of the      vehicle by the passenger.

6. Child Safety Seats

Requirements:     State/Local laws regarding child safety seats must be followed.

Liability:     Drivers are not permitted to install car seats due to liability reasons.      It is the parent/guardian's responsibility to ensure the seat is installed      correctly and the child is buckled in.

7. Liability & Force Majeure

Business Airport is not liable for delays or service interruptions caused by circumstances beyond our control, including but not limited to:

Severe weather conditions.

Heavy traffic or road closures.

Mechanical breakdown (in this event, we will make every      effort to dispatch a replacement vehicle immediately).

"Acts of God."

8. Payments and Gratuity

Payment Methods:     We accept all major credit cards and corporate accounts. Cash is accepted also accepted as well as Venmo and Zell

Tolls are included on the price for now.  

Gratuity:    The standard industry gratuity is 15% to 20%,  We do Appreciate your tips for the benefits of the driver however its is Voluntary.